The company A&A Investment S.A.R.L., under the name “JOODOOR BODY CARE” SARL with capital of 10 000 .00 DHS
Head Office: M1 IMM 1 LOT 16, JNANE AOUARAD 1; ROAD OF SAFI, 40000 MARRAKECH
Phone number: +212 (0)6 16 81 13 79;
Email address: [email protected]
Register of Commerce n°82019 and Patent n°64494701
General conditions of sale of products sold on www.joodoor.com
Last update date: 13.03.2018
Article 1- Subject
The following conditions govern sales by the company A&A investment S.A.R.L. under the name of “Joodor Body Care” of natural cosmetics from Morocco.
Article 2 – Price
The prices of our products are indicated in Euro with all taxes included (VAT and other applicable taxes upon the order day), unless opposite indication and excluding shipping and process costs.
In case of order from another country, you are the importer of the concerned products. Some customs duties or additional local taxes or import duties or state taxes may be payable. Those duties and amount are not the charge of the company A&A Investment SARL. They will be at your expense and your responsibility, as much for declarations and for payments to your local authority and organism acting.
All orders, coming from any country has to be paid in Euro.
The company A&A Investment SARL reserves the right to modify at any time its prices, but the product will be invoiced with the price confirmed upon the order confirmation according to the product’s availability.
Products remain the property of the company A&A Investment SARL until full payment of the price.
Be careful: as soon as you take physically possession of the ordered products, risks of lost or damages are transferred to you.
Article 3 – Orders
You can make the order:
- Through internet: www.joodoor.com
Contractual information will be presented in French and will be confirmed on the latest at the order confirmation. The company A&A Investment SARL reserves the right not to register a payment, not to confirm an order for any reason, and especially for supply issue or in case of difficulties with the order.
Article 4 – Confirmation of your order
Any order appearing on the web site www.joodoor.com supposed the commitment to the actual General Conditions. All order confirmation drive your full commitment to the actual general conditions of sales, without qualification or exception.
All the information submitted at the registered confirmation is proof of the transaction.
You state being fully aware of it
The order confirmation is worth a signature and acceptance of the operations done.
A summary of your order information and of the actual General Conditions of Sales will be sent in PDF to the email address used for the order confirmation.
Article 5 – Payment
The fact to confirm your order means for you the obligation to pay the amount mentioned.
The payment of your purchases is done by card with the secured 3D Secure system.
The card is debited upon the order.
Article 6 – Withdrawal
In accordance to the article L.121-21 of the French Consumer Code, you have 14 days starting from the delivery day to use your withdrawal right without having to justify yourself or to pay any penalty.
Returns have to be done in their original shape and full (packaging, accessories, product’s manual). In this case, your responsibility is committed. Any damage on the product might not let you the right of withdrawal.
The return shipping cost is charged to you.
In case of practice of the right of withdrawal the company A&A Investment SARL will process the refund of the paid amount within 30 days starting from your request notification date and by the same payment way used for the order.
EXCEPTION TO THE RIGHT OF WITHDRAWAL
In accordance to the article L.121-21-8 from the French Consumer Code, the right of withdrawal is not applicable to:
- Services provision fully complied before the end of the withdrawal delay and the execution started after prior express agreement on of the customer and express renouncement to his withdrawal right
- Services or goods provision whose price depends on fluctuations in the financial market beyond control of the professional and susceptible to happen during the withdrawal delay.
- Supply of goods produced according to the consumer specifications or definitely personalized
- Supply of goods susceptible to decline or perished quickly
- Supply of goods which were unsealed by the consumer after delivery and can’t be returned for hygienic reasons or health care.
- Supply of goods which after delivery have been mixed with other products in inseparable way
- Supply of alcoholic beverage which delivery is differed beyond 30 days and which the value confirmed at the contract conclusion depends of the market fluctuations beyond control of the professional
- Supply of audio or video recording or computer program when they have been unsealed by the customer after the delivery
- Supply of a magazine, newspaper , diary , unless the subscription agreement to its publications.
- The transaction concluded during a public auction.
- Supply of a digital content not provided on a support material which the execution started after the customer prior express agreement and his express renouncement to his withdrawal right
Article 7 – Availability
We suggest our product when they are visible on our web site www.joodoor.com within the limit of available product in the stock.
For the products not stocked, the availability is according to our providers.
In case of an order confirmed with a product not available we will inform you by email. Your order will be automatically canceled and the payment not processed.
The website www.joodoor .com doesn’t have the vocation of selling its products in big quantities. Therefore, the company A&A Investment SARL reserves the right to refuse an order which have more than five identical items.
Article 8 – Delivery
Products are delivered to the address indicated in the order process, within the time mentioned on the order confirmation page. In case of late delivery, an email will be sent to you to inform you about this delay. In accordance with the legal provision, in case of late delivery you have the possibility to cancel your order by respecting the terms and conditions of the article L 138-2 from the French Consumer Code. If in the meantime you receive the product we will process to the refund and to the shipping cost in accordance to the condition of the article L 138-3 from the French Consumer Code. In case of delivery by a carrier, the company A&A Investment SARL is not responsible for the delay of the delivery due by the unavailability of the customer after several appointment proposals.
Article 9 – Guarantee
All our customers benefit the legal guarantee of conformity and the guarantee of the hidden defects provided by the article 1641 of the civil code. In case of a noncompliance of a product sold, it will be possible to return it, or exchange or refund it. All complains, exchange or refund request has to be done by email within the 30 days delay after the delivery.
Products have to be returned in their original condition with all items (packaging, product manual, accessories…). Shipping costs will be refunded according to the initial cost billed and return cost will be refunded with receipt presentation.
The provision of the article doesn’t prevent you from your withdrawal right provided in the article 6.
Article 10 – Responsibility
Products provided are complied with the current French legislation. The responsibility of the company A&A Investment SARL wouldn’t be committed in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with your local authority the import possibilities or uses regarding the products you would like to order
Therefore, the company A&A Investment SARL wouldn’t be responsible of damages caused by a not proper used of the bought products.
The company A&A Investment SARL wouldn’t’ be responsible for damages or inconvenience coming from internet network, like a service breakdown, an outside intrusion or the presence of a computer virus.
Article 11 – Applicable legislation in case of dispute
The language of this contract is the French language. The present sales conditions are subject to Moroccan law. In case of dispute, the only competent jurisdiction would be the Moroccan one.
Article 12 – Intellectual property
All items from the website www.joodoor.com are and stay the intellectual and exclusive property of the company A&A Investment SARL. Nobody is allowed to reproduce, to operate, to rebroadcast or to use for any reason, even partially some components of the web site that is visual, software or audio. Any link that is simple or hypertext is strictly forbidden without a written express agreement of the company A&A Investment SARL
Article 13 – Personal data
The company A&A Investment SARL reserves the right to collect your personal data. It is necessary to manage your order, also to improve the services and information that we provide you. They can also being transmitted to the companies which contribute to those relationships, like the ones in charge of the execution of the services and orders for their management, execution, process and payment.
Those information and data are also kept for security reasons, to respect legal and regulatory obligation.
In accordance with the law of 6 January 1978, you have a right of access, of rectification and opposition to the personal data about yourself, directly on the web site.
Article 14 – Record Evidence
The company A&A Investment S.A.R.L. will archive purchase orders and invoices on a reliable and long lasting support that contains an accurate copy of the original according to Article 1348 of the French Civil Code
The computerized registers of the A&A Investment S.A.R.L. shall be deemed by all the concerned parties to be proof of the communication, orders, payment and transaction